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FAQS

1. About 013 CIFF

2. Tickets

  • When and where can I buy tickets?

    Tickets will be available on this website and at the Cinecitta box-office beginning Monday, 13 September 2021 at 18:00. Festival passes (only €75!) are also available at that time, only at the Cinecitta box office. Given the limited seating in our five screening rooms due to social-distancing rules, Festival patrons are urged to buy their tickets early in order to avoid disappointment.

  • How much are tickets?

    Tickets are €10 each, available online and at the Cinecitta box-office from Monday, 13 September at 18:00. You can save money and get Ristobar discounts with a Festival Pass (see below).

  • Does the Festival offer a pass for access to all screenings?

    Yes! The 013 CIFF is happy to continue offering a Festival Pass that will allow patrons to see all of the films in the festival (not including the Opening Night screening) for only €75! This non-transferrable pass also allows the pass-holder (and only the pass-holder) to receive a 25% discount on Festival meals and drinks at Cinecitta’s Ristobar restaurant. Festival Passes can be purchased at the Cinecitta box-office beginning on 13 September at 18:00.

  • What are the benefits I receive if I buy a Festival Pass?

    The 013 CIFF is happy to continue offering a Festival Pass this year that allows patrons to see all of the films in the festival (with the exception of the Opening Night screening) for only €75! This non-transferrable pass also allows the pass-holder (and only the pass-holder) to receive a 25% discount on Festival meals and drinks at Cinecitta’s Ristobar restaurant. Festival Passes can be purchased at the Cinecitta box-office beginning on 13 September at 18:00.

  • Can I get a refund if I miss my screening(s)?

    All purchases are final upon payment. No refunds or transfers will be made available. However, if the COVID-19 pandemic results in the cancellation of the Festival, all ticket- and pass-holders will be fully refunded.

3. Screenings

  • When will I be able to see the complete programme of films?

    The complete programme of 17 films will go online on this website on Monday, 13 September 2021 at 18:00. A handy, pocket-sized programme guide with all film information and a screening schedule will also be available for free on 13 September. Again this year we will have both English and Dutch pocket guides, and Dutch translations on the film pages of the website!

  • When can I see a schedule of film screenings?

    The complete schedule of films will go online on this website on Monday, 13 September 2021 at 18:00. The free pocket-sized programme guide, available on 13 September, will also contain complete scheduling information.

  • If I am late for a screening, can I still enter?

    In order to provide the highest quality film experience for Festival patrons, there will be no admittance to screenings in progress.

4. Reaching Us & Accessibility

  • How do I find you? / Where can I park my bike or car?

    Cinecitta is just a few minutes walk from Tilburg Central Station.   Bike: Stow your bike for free, Monday through Saturday, 7:30am – 10:00pm, and Sunday 10:00am – 7:00pm in the bicycle shed at the Pieter Vreedeplein Square (Entrance on IJzerstraat). If this is not convenient, the free bicycle storage hill (entrance opposite the St. Jozef church on the Heuvelplein) is an alternative. This is open daily from 7:30am to 4:30am.   Car: Park your car in the parking garage at the Pieter Vreedeplein (navigation: Telegraaf straat 20). Opening hours: Monday to Saturday from 7:00am – 4:30am. Sundays and Public Holidays 10:30am – 4:30am. Rates €2.00 per hour with a minimum of €0.50. All-day parking costs €16.00. After 6:00pm, the parking garage charges €6.00 for the rest of the evening.

  • I have mobility problems / I am in a wheelchair. Can I access the Festival?

    All Festival venues are wheelchair-accessible.

  • What if I have other questions?

    Send an email to contact@013ciff.com, and we will try to answer your question(s) as quickly as possible.

5. Restaurant

6. Safety Precautions

  • How is the Festival dealing with the coronavirus pandemic?

    Thanks to the addition of our two new screening rooms last year, the films can screen in a way that respects all social-distancing rules put in place to protect the health of our patrons. These rules mean that we will have 90 seats in Cinema 1, 30 seats in Cinemas 3 and 4 combined, and 30 seats in Cinemas 5 and 6 combined. The screenings in Cinemas 3 and 4 will occur simultaneously, and the same goes for screenings in Cinemas 5 and 6, allowing us to screen each film three times (Cinema 1, Cinemas 3+4, and Cinemas 5+6) while maintaining the new safety standards.